Making a referral is easy and you can choose to do this yourself (a self referral) or with the help of another health care professional who may already be involved in supporting you. You will need to check the eligibility criteria before making a referral, which is listed on the “Making a Referral” page.
Donations
Accessing our long-term counselling is on a donation basis and your assessor will discuss an amount that you feel you can commit to donating towards each session. It is important that whatever amount you decide feels manageable, whilst also reflecting the value of the service you are receiving.
Frequently Asked Questions
How long can i expect to wait for my counselling to begin?
The length of time you will have to wait will depend on whether a counsellor is free to see you at the times you are available. The more flexible you can be, the sooner you are likely to start your counselling. We do our best to see people as quickly as possible but the demand for counselling sometimes results in a waiting time of several weeks or even months.
How much is an average weekly donation?
As a charitable organisation our ethos is to provide affordable counselling with nobody being excluded from counselling because they cannot afford it. We ask that you make a regular voluntary donation to the centre and this is entirely at your discretion. If you would like some guidance on making a donation please view the Information for Contributions/Donations’ form where you will find a suggested sliding-scale.
What do i do if i cannot attend an appointment?
We ask that you contact the centre as soon as you know you’re unable to attend an appointment so your counsellor can be notified and we can book you in for the following week.
Do i still need to donate, even if i am unable to attend a session?
The centre relies greatly on the donations made by its clients and we make predictions about our income based on the number of people using our services. Therefore, we ask that you still consider donating, even if you are unable to attend your counselling session.
What are your opening times?
Monday 09.00-17.00
Tuesday 09.00-20.00
Wednesday 09.00-17.00
Thursday 09.00-20.00
Friday 09.00-16.00
I have a disability and need assistance to access your service. What accessibility options are available?
The Leicester Counselling Centre is committed to ensuring that its services are accessible to people with disabilities. Support to access this website can be found through Immersive Reader, which offers facilities to simplify its layout, change font size and style, change text and line spacing, change background colour, or read text aloud. It can also translate the text into a wide range of languages. Enter and exit Immersive Reader Mode by pressing F9 on your keyboard and using the menu to customise your settings. If you are still experiencing difficulty with any content on our site or require assistance, please contact us during normal opening hours and we will be happy to assist.