The centre continues to operate remotely, with all of its support services taking place either online or via telephone. This means that we are currently accepting new referrals and offering remote assessments.

We are constantly reviewing this situation to ensure that our return happens in a safe and prepared way. This includes making options available to our existing clients, so that they can continue to work remotely if not yet ready to work face to face.

Rest assured that when we are able to reopen, we will do all that we can to make the centre a ‘Covid Safe’ space, with systems to reduce unnecessary contact and with PPE in place. This means that the centre may look and feel quite different to how it used to for a little while, but it is important that we are able to keep everyone safe.

Please bear with us as we transition back to our full face to face service. It is likely to be challenging after a year of remote working and we may take some time to get everything running smoothly again. Your understanding is much appreciated.

What Can I Expect?

The Leicester Counselling Centre may look and feel quite different to what you are used to whilst it is still necessary to have personal protective equipment in place. Perspex screens will be installed in reception and your counsellor is likely to be wearing a face covering.

Our small waiting room will not be accessible, as it cannot be adequately ventilated. This means that you will only be admitted entry to the building at your session time. You will be required to enter through the usual door (through the rear garden) and leave through the front door, so that we can create a one-way flow of traffic through the building.

You will also be required to wear a face covering for the duration of the time that you are at the Centre.

Thank you for your cooperation in helping to keep everyone safe.