From September 2021, the Centre began a phased approach to returning to face to face service delivery. We are pleased to report that face to face assessments and daytime counselling sessions have now resumed in full.
We continue to move towards also opening the Centre in the evenings (Monday-Thursday), providing options to attend face to face counselling sessions up until 8pm. Currently this is available on a Tuesday evening only.
Going forward, a remote counselling service (offered via telephone or online via Zoom) is only available to individuals who are unable to access face to face support at the Centre. To be eligible for remote support, individuals must meet one or more of the following inclusion criteria; have a registered disability, which significantly inhibits mobility and disallows travel to and from the Centre; have diagnosed anxiety disorders that prevent a person leaving their home; be a lone parent experiencing limited childcare options. Further details of which can be found at “Alternative ways to access support“.
We continue to take the safety of those visiting our premises seriously and some extra measures remain in place to protect clients, volunteers and staff. If you are experiencing any symptoms of Covid-19, or have received a positive test, please telephone to cancel your appointment and do not attend the Centre. Thank you.