(1)      This privacy policy

This privacy policy was made using an SEQ Legal privacy policy template created for http://www.employmentlawcontracts.co.uk. It covers the Leicester Counselling Centre and its Website at www.leicestercounselling.co.uk.


(2)      What information do we collect?


We may collect, store and use the following kinds of personal information:


(a)     information about your computer and about your visits to and use of this website (including your geographical location, browser type and version, operating system, referral source, length of visit, page views, and website navigation);


(b)     information that you provide to us for the purpose of contacting or registering with us;


(c)    information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters;


(d)     any other information that you choose to send to us;


(3)      Cookies


A cookie consists of information sent by a web server to a web browser, and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.


We may use both “session” cookies and “persistent” cookies on the website.  We will use the session cookies to help you to navigate the website.  We use the persistent cookies to enable our website to recognise that you have visited the site before.


Session cookies will be deleted from your computer when you close your browser.  Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date.


We use Google Analytics and Microsoft Office 365 to analyse the use of this website.  These generate statistical and other information about website use by means of cookies, which are stored on users’ computers.  The information generated relating to our website is used to create reports about the use of the website. Google and Microsoft will store this information.


Google’s privacy policy is available at: http://www.google.com/privacypolicy.html


Microsoft’s privacy policy is available at http://privacy.microsoft.com/en-gb/default.mspx


Most browsers allow you to reject all cookies, whilst some browsers allow you to reject just third party cookies.  For example, in Internet Explorer you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector.  Blocking all cookies will, however, have a negative impact upon the usability of many websites, including this one.


(4)      Using your personal information


Personal information submitted to us via this website will be used for the purposes specified in this privacy policy or in relevant parts of the website.


We may use your personal information to:


(a)      administer the website;

(b)      improve your browsing experience by personalising the website;

(c)      enable your use of the services available on the website;

(d)      collect voluntary donations from you;

(e)      send you general (non-marketing) commercial communications;

(f)       send you email notifications which you have specifically requested;

(g)      send to you our newsletter and other marketing communications relating to our charity where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications);

(h)      provide third parties with statistical information about our users – but this information will not be used to identify any individual user;


We will not without your express consent provide your personal information to any third parties for the purpose of direct marketing.


All our website financial transactions are handled through our payment services provider, PayPal.  You can review the PayPal privacy policy at www.paypal.com.  We will share information with PayPal only to the extent necessary for the purposes of processing payments you make via our website and dealing with complaints and queries relating to such payments.


(5)      Disclosures


We may disclose information about you to any of our employees, only insofar as reasonably necessary for the purposes as set out in this privacy policy.


In addition, we may disclose your personal information:


(a)      to the extent that we are required to do so by law;

(b)      in connection with any legal proceedings or prospective legal proceedings;

(c)      in order to establish, exercise or defend our legal rights;


Except as provided in this privacy policy, we will not provide your information to third parties.


(6)      Security of your personal information


We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.


Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.


(7)      Policy amendments


We may update this privacy policy from time-to-time by posting a new version on our website.  You should check this page occasionally to ensure you are happy with any changes.


(8)      Your rights


You may instruct us to provide you with any personal information we hold about you.  Provision of such information will be subject to:


(a)      the payment of a fee (currently fixed at £10.00); and


(b)      the supply of appropriate evidence of your identity.


(9)    Third party websites


The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.


(10)    Updating information


Please let us know if the personal information which we hold about you needs to be corrected or updated.


(11)    Contact


If you have any questions about this privacy policy or our treatment of your personal information, please write to us by email to admin@leicscounselling.co.uk or by post to The Leicester Counselling Centre, No. 1 Lodge, Victoria Park, Leicester LE1 7RY.


(12)    Data controller


The data controller responsible in respect of the information collected on this website is The Leicester Counselling Centre; our data protection registration number is Z7608681.